Privacy Policy

Last Updated: 2024-12-29

LES ENTRAÎNEMENTS 10X SOCCER PERFORMANCE inc. ("10X Soccer Performance," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our website and services.

1. Information We Collect

When you use our services or make a purchase through our website, we may collect the following personal information:

Parent Information: Full name, phone number, email address, and residential address.
Child Information: Full name and date of birth.

This information is collected when you complete our subscription form or register for our services.

2. How We Use Your Information

We use the personal information collected for the following purposes:

Training Organization: To contact parents and organize training sessions for their children.
Attendance Management: To record and manage attendance at training sessions.
Invoicing: To issue invoices containing necessary information for tax deduction purposes for the benefit of the parent and their children.
Communication: To provide updates, respond to inquiries, and share relevant information about our services and about the children's behavior and performance with the parents.
Emergency: To contact the parent in case of an emergency.

3. Payment Processing

All payments are processed securely through Stripe and the website forms are handled by Wix. We do not store or have access to your credit card information. Stripe’s privacy policy governs the handling of your payment details, and we recommend reviewing their policy for further information.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

Service Providers: We may share information with trusted service providers who assist us in operating our business, such as payment processors.
Legal Obligations: We may disclose information if required by law or in response to legal processes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

8. Cookies

We may set and access "10X Soccer Performance" cookies on your computer. Cookies are used to keep you logged into our platform and they may be used by our web hosting platform apps to provide basic information that could be used by the chat, contact forms, and profile dashboard services of the website. Cookies can be cleared at any time from your internet browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy in the future. Any changes will be posted on this page with the "Last Updated" date. The most current version of the policy will govern our processing of your personal data and will always be available at the following URL: https://www.10xsoccerperformance.com/privacy-policy. If we make a change to this policy that may impact you, we will notify you in person, by phone or by email to the contact details associated with your account. Your continued use of our services after those changes become effective constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LES ENTRAÎNEMENTS 10X SOCCER PERFORMANCE inc.
Email: info@10xsp.ca
Phone: 438-927-0110
Address: 511-10150 Place de L'Acadie, Montreal QC, Canada

Thank you for trusting LES ENTRAÎNEMENTS 10X SOCCER PERFORMANCE inc. with your personal information.